OR CCB#197376 basement waterproofing Drainage Contractor Eugene drainage contractors
Read what past clients have to say about us:
David is a Water Whisperer!
I’ve owned my home for 12 years, and always had a dry basement; until I woke up one morning and had my washer start backing up, and an inch of water in my basement. I called a few of the larger companies, being a single gal, hoping they would help me figure out what was going on, and effectively resolve this mess; I was not impressed. I was so nervous about finding someone I could trust to do this work, I chose to pump my basement everyday (yes, I had constant water coming in, rain or shine; weird), and go to the laundry mat for a few months … until I came across David’s website; Innovative Underground.
He and his crew are everything his company title represents, and more!
I was very impressed with the solutions David came up with (yes, it was more than one issue), and the fact they treated me as family and my home as their own. Come to find out, David was thinking about my issue day and night, and he called me up with a creative idea that we both felt comfortable with; deciding to put a sump pump directly outside my basement where the issue seemed to be.
No magic about it, David’s extensive experience, local knowledge, and professional skills nailed it! (yes, I had a ground spring decide to change direction and come my way). David and his conscientious crew dropped that pump right where the spring was coming in to my basement, catching the problem at its source, without the risk of tearing up my basement, and saving me thousands of dollars. I know I can call Innovative Underground anytime, and David will take care of me like a brother. And, I know he and his crew will take good care of you.
I consulted with David of Innovative Underground, my architect, and several other drainage contractors serving Lane County. Although Innovative Underground did not provide the lowest quote for the proposed work, I was satisfied that David would provide me with the quality customer service and top-notch workmanship I was seeking.I found David to be very helpful in identifying the problem, and offering a viable solution for the problem. He met me at the property at times we had agreed, on several occasions, and answered my questions thoroughly about the proposed project. He took into consideration my suggestions and concerns.
He was careful to be very clear with me about how the work would be done, what was required of me during the course of the project, and specifically, what the time and expenses would be. He explained to me how the site would be left when he was done with the work.After the work was completed, he met with me to discuss how the sump pump would work, and how it could be serviced. The work was completed on the agreed-to date, and within the cost estimate provided by David. The site was left as we had agreed.